Privacy Policy

🌸 RETURNS POLICY

At Unique Glow Products, we want you to love every product you receive! If for any reason you’re not satisfied, we’re here to help.

  1. Eligibility for Returns
  • Items must be unused, unopened, and in their original packaging.
  • Returns must be requested within 7 days of receiving your order.
  1. Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

  • Used or opened beauty products
  • Personal care items
  • Clearance or sale items
  1. How to Request a Return

Simply contact our support team with your order number and reason for return. We’ll guide you through the fast and friendly process.

  1. Refund Process
  • Once the returned item is inspected and approved, a refund will be issued within 3–7 working days.
  • Refunds are made via your original payment method.
  • Shipping fees are non-refundable unless the error was ours.
  1. Damaged or Incorrect Items

If your order arrives damaged or incorrect, let us know within 48 hours and we’ll replace it at no extra cost.

🚚 SHIPPING POLICY

We’re thrilled to deliver your favourite beauty goodies straight to your door!

  1. Order Processing
  • All orders are processed within 24–48 hours (excluding weekends and holidays).
  • You’ll receive a notification once your order has been shipped.
  1. Delivery Timeframes
  • Standard Delivery: 2–5 working days depending on your location.
  • Major cities may receive orders faster.
  1. Shipping Fees
  • Standard delivery fee applies and is calculated at checkout.
  • Free delivery may be available during promotions or when spending above a specific amount.
  1. Tracking Your Order

Once dispatched, you’ll receive a tracking link so you can follow your parcel’s journey.

  1. Failed Deliveries

If an order is returned due to incorrect details or unavailability, the customer may be required to pay a re-delivery fee.

 

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